Markham Auto Repair

5

These guys seriously understand the meaning of customer service. They were so patient and clearly explained everything to me, which was super helpful to someone like myself who knows very little about cars. They called me back and followed up on everything promptly which is service I have never seen from an auto repair company before. The reviews on here are the entire reason why I called them to begin with and I was definitely not disappointed!

5

Thank you Emily treats the client as VIP.

Hi Vicky, Nice to finally meet you at the shop! Thanks for providing us a review, I appreciate it. Have a great week, Emily.

- AutoNiche
5

I've been a long time customer of AutoNiche and will continue to be so. Emily and her team consistently show professionalism and care when it comes to ensuring you feel comfortable at the shop and efficiently meeting all your car needs. Jesse was great booking me in last minute and explaining what needed to be done and providing options when I took my car in. Diego is a human GPS! He was able to remember the drop-off/pick-up just driving there once! Always suitably impressed and continue to recommend AutoNiche to everyone.

Hello Carlo, thanks for your feedback. LOL I didn't know Diego was a human GPS either, that'll definitely be shared at the next team meeting! Thank you for bringing you car in for service, happy to hear that our team took good care of you & your car. Have a great day! -Emily.

- AutoNiche
5

Took my 2011 CRV for an alignment at Auto Niche. Service by Emily was prompt and very professional. She was able to accommodate me for a last meeting appointment. Car was completed as promised and I received a before and after alignment specification. Everything was explained in detail. I will definitely return for any further repairs and maintenance.

Hi Paul, Thanks for taking the time to leave us a review - I appreciate it! Glad to hear that you had a great experience. We know there's a lot of choice when it comes to auto repair service, we're happy to hear that you'll be back. =) Have a great week, Emily.

- AutoNiche
5

I was nervous about NOT bringing my car to the dealership. But since my warranty has finished I thought if find something closer to home. I was treated kindly. I was treated warmly. I was comfortable (which is hard for me to be). Thank you Emily. Thank you Michelle. You already know I’ll be back. Thank you.

5

My recent visit to your shop has changed the way I view the automotive repair experience. I have always been skeptical about the honesty, integrity and reliability of the dealerships and repair centers that I have visited in the past. Thankfully, AutoNiche has changed my outlook.

5

Hi Jesse, an unsolicited review from my employee! Thank you for being part of my team, I am blessed. -Em.

- AutoNiche
5

Emily, I wanted to thank you once again for your courteous attention to my situation this morning. Within 3 hours of my initial call to you …… in desperate need of snow tires, you took matters into your own hands and arranged for the delivery and installation of 4 new snow tires. What made today even more of a challenge is that it was in the midst of a snow storm at its peak. When I left for work this morning at 7:00am, I never would have thought I would be back on the road and not lose a full day of work. For this I am deeply grateful. You have now serviced all three of our vehicles on separate occasions. Each time we have witnessed your professionalism, expertise, quality of work and competitive pricing. It goes without saying that our family will be AutoNiche customers for a very long time. Wishing you continued success and prosperity.

5

It was my first time going to an auto-repair shop on my own and I chose AutoNiche. I went to AutoNiche to service my brakes and I was super impressed. The reception and waiting area was welcoming, clean and comfortable. Emily took the time to explain to me what needed to be fixed and discussed the price before I gave the confirmation for the go-ahead. Everyone at the shop definitely knows their stuff and I felt reassured. Will definitely come back!

Hi Samantha, Thanks for bringing your car in for service and for taking the time to leave a Google review for us! I'm happy to hear that your experience with us was great and that you'll be back. I'll be sharing your feedback with the team. Have a great rest of the week! -Emily.

- AutoNiche
5

Super friendly, super helpful, definitely would recommend.

Hi Emily, Thanks for leaving us a review and for sharing your experience! Happy to hear that you found us 'super' =D Have a great week, Emily.

- AutoNiche