Markham Auto Repair

5

Glad I trusted the other reviews and came here. My car was inspected thoroughly and repaired quickly for a fair price. The staff communicated the situation clearly and kept me continuously updated on the progress and timelines of the repair. The shop is clean with a comfortable waiting room and wi-fi. I would definitely come here again.

Hi Nick, thank you for taking the time to leave us a review - we appreciate it! Thanks too for your patience as we worked on your vehicle. Hope you're having a great fall season =) -Emily.

- AutoNiche
5

All the reviews pertaining to AutoNiche can be trusted and glad that I brought my car for inspection. Emily, Matthew and Paul were all customer focused and really showing transparency with their dealings. My car was inspected thoroughly and Paul showed me what needs to be fixed and he provided me an honest assessment. What a breath of fresh air to have an expert mechanic like Paul explain to me what and why it needs to be. The shop is clean and well organized. I would definitely come here again and will highly recommend them to my friends and family.

Thank you for leaving us a review, I'll be sure to share your feedback with our team! We're happy to know that we lived up to the other reviews that brought you in here to see us =) Have a great weekend, Emily.

- AutoNiche
5

Professional! Very pleased with the service and the way this place is ran in general! Lives up to its rating and I'll definetely be back! Thanks again guys

Hi Ivan, thank you for your feedback, I'll be sure to share it with the team! I'm happy we were able to give you a clear picture of the vehicle. Have a great week =) -Emily.

- AutoNiche
5

I really can’t remember the last time I actually examined a bill from AutoNiche – that’s how much I trust them. Emily and co. have always given my family honest, friendly and excellent service. They give practical advice and they pay attention to detail. Their client nights are always fun and educational. I would not hesitate to recommend their services to anyone.

5

My experience with AutoNiche was amazing. The level of service provided by you and your team should be a model for all other automobile repair shops to follow. They walked me through the details of the best solution and timeframe to fix each of these problems, and within a couple of hours, I was shuttled back to AutoNiche to pick up my vehicle.

5

This was one of the best experiences I have ever had. The customer service was amazing. From the moment I pulled up and didn't know where to park I was greeting politely and guided through to the office by a very friendly mechanic. I had a number of things wrong with my vehicle so it wasn't a quick in and out. The report was sent to me by email so that I could review it and then a follow up phone conversation to discuss the report was made. Emily and her team are so professional and courteous. I was offered shuttle service while they checked my vehicle and a courtesy car for overnight. When I picked up my truck and drove it off the premises I was shocked at how awesome my vehicle felt! It was like a new car! I forgot how it was supposed to drive it had been so long since it was repaired from top to bottom. Yes, five stars for AutoNiche and I will be talking about my experience to everyone I meet. Thank you Emily and your amazing team!

Hi Stephanie, thank you for leaving us a review - we really appreciate your time! I know it's been over a month since you've been in and I trust that your vehicle is running well. We hope you had a great summer =) -Emily.

- AutoNiche
5

Extremely knowledgeable mechanics. great work ethic. highly recommend.

5

Hi Emily and staff: Just want to say great job and once again thank you. Very nice clean and friendly atmosphere as well as always explains what they are doing and what should be done. Thanks again. Susan

Hi Susan, thank you for your continued business, I know you've been coming to us for many years. Thanks for leaving a review on Google for us, we appreciate you helping us spread the word about our shop! Have a great week, Emily.

- AutoNiche
5

I think this is a great garage too but Emily’s (and company) religion never entered the picture. She’s fair, she’s honest, she’s trustworthy and she and her staff do great work!

5

Before my review, here's a quick background on me: I've owned at least 10 cars (new and used) over the past 22 years of driving and dealt with many different mechanics, both independent and through a dealership. Like most industries, there are good and bad apples, and this applies to independents and dealers alike. I'm an extremely detail-oriented person with a background in analysis and relationship management so believe me when I say that I perform my due diligence and care about the quality of service I receive. I first met Emily and Paul about two weeks ago (June 2016) after reading reviews about AutoNiche on Google. Despite all of the glowing reviews, I felt it necessary to form my own opinion. My father had just given me his old Infiniti and I knew that it would need some repair and maintenance work before I would be willing to drive it. After AutoNiche performed a thorough inspection, my expectations were realized - the car needed some suspension and steering parts replaced as well as some general maintenance work (fluids etc.). I asked Emily a lot of questions and then proceeded to do my own research to verify that the work they recommended made sense. I also created a log of all of my father's receipts to ensure they weren't recommending something that he had already done. I then compared their price quotes to the dealer and other shops. In conclusion, I would say that they are priced halfway between typical independents and dealerships. So they aren't the cheapest but they also aren't the most expensive. More importantly, they easily have the best customer service in the industry (prompt and logical responses to questions) and I believe they are very accountable for their work (as they take online reviews etc. very seriously). The quality of their work seems to be very good as well. It's difficult to know for certain since I'm not a mechanic but I can definitely say that the car drives much better and I've had no issues since my last visit. I'm happy to say that I've found my mechanic and I feel good about it :)

Hi Matthew, Thanks so much for taking the time to leave us a review! I really appreciate it & I know that potential clients will find it helpful. Thanks too for your honesty in letting us know that we're not the cheapest shop around (that we're priced halfway) - we definitely aim to deliver value for our cost. I'm happy to hear that the suspension is doing well - don't go too crazy taking those corners =) Have a great rest of the summer, stay cool. -Emily.

- AutoNiche
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