I've had a ton of experience with bad mechanics who, more often than not, are the cheapest. This time, due to our new family addition, I decided to look into a reputable garage that wouldn't be as pricey as the dealership. Reputation was number one. Nothing speaks a bigger truth than your customer base, and I found AutoNiche. Rave reviews with lots of pleasant experiences. I reached out for a quote and as expected they are middle of the road price wise. Seeing as it was cheaper than the dealership and they had such good reviews I decided to give them a shot. Low and behold they were exactly as described, actually better if I must be honest. Extremely vigilant in explaining everything and any costs that will be/was incurred before and after the service. They came within $15 of the quote provided which I think is amazing. Most places try to take you for a trip with "found" problems or hidden costs. None of that here, and now my SUV is driving like new again. Honest, thorough, and fair.
Hello C.C. Thank you for your review, I appreciate your time and I think that potential clients would find value in your comments. We never aim to be the cheapest, nor are we the most expensive shop in town, we want to be paid a reasonable rate for the work that we do. This helps us keep our level of client service, our employees up-to-date with training, etc. I'm happy to hear that you liked our service... and you found that we were better than described! We really value honesty, transparency, and integrity. I'll be sharing your review with the team at our next meeting - thank you for the encouragement. Have a very blessed new year, Emily.