Markham Auto Repair

5

I have been going to AutoNiche for almost 2 years and I have really appreciated their service. They are always friendly and they teach you about what is going on with your car. I never used to make decisions about car repairs and I would leave it with my husband to take care of any issues because I didn't trust mechanics. I feel very comfortable making decisions about repairs now with the team at AutoNiche because they explain the problems and don't pressure you to have everything done right away. The only thing is that they're not the most economical option, but if you want the best service available it is well worth the money.

Hi Jennifer, Thanks for taking the time to write a review about our shop! Thank you for your note about cost vs. value, future clients will definitely appreciate your honesty. We're happy you feel more comfortable making decisions about auto repair now! Have a great week, Emily.

- AutoNiche
5

I've been going to AutoNiche for several years. I know my car is in good hands with Emily and awesome team. Great service all around.

Hi Wendy, Thanks for taking the time to leave a review, we appreciate your loyalty and good word. -Emily

- AutoNiche
5

We LOVE AutoNiche! Emily and Michelle are fabulous! They really take the time to explain what is happening to your car and fix it properly. Would definitely recommend them!!! :)

Hi Heather, Thanks for taking the time to write a review! Fabooolous =p Will share it at our team meeting. Have a great rest of the week, Emily

- AutoNiche
5

Awesome experience! Would certainly head back!

Thank you for taking the time to leave a review. We appreciate the good word and we'll be looking forward to seeing you again

- AutoNiche
5

It’s taken me years to find a great mechanic. Then one day I took a chance on new place – owned and operated by women! That was over 5 years ago. Now AutoNiche is the only place our family takes our cars to. Reliable and courteous, Emily Chung and her team of professional mechanics take pride in their work. They treat their customers like friends, and our cars like their own. We get a quote and work order up front -then they do exactly what they say they are going to without any hidden extras. This company has clearly found their niche!

Hi Dave, Wow has it been 5 years? Time flies! Thank you for taking the time to leave a review for our shop, we appreciate it! I know potential clients will appreciate your feedback about how we operate & what our niche is =) Have a great week, Emily.

- AutoNiche
5

Emily and the team at Autoniche are very knowledgeable, provide on time service and make sure you receive the best service AND the best advise on work that needs to be done. I have been using them for 3 years and have never been disappointed. I highly recommend Emily and her team for your car repair needs. Sheri-Anne

Hi Sheri-Anne, Thanks for taking the time to leave us a review! We appreciate the encouraging words =) -Emily.

- AutoNiche
5

We have been taking our vehicles to Emily since 2010. My time flies when you receive such terrific service. Friendly, honest and accommodating. A 'small town' feel of a garage, for what used to be a small town!

Hi Heather, thank you for leaving a Google review, I appreciate you helping us spread the word about our shop. Re: time flying - 2010! Isn't it crazy how time goes. You're right, Markham's not a small town anymore - happy to hear about your experience with us, I'll share it with the team. Have a great spring season! -Emily.

- AutoNiche
5

I was introduced to Auto Niche by another customer who said it provided honest auto repair. I have most certainly found this to be true. From the get-go, Emily (the owner), Michelle at reception, and her mechanics are courteous and friendly. As a female, I did not feel intimidated by interactions with the owner and the staff. Emily, Michelle and the mechanics take the time to explain any necessary repairs and any others that could be postponed. Who doesn’t want to save some money if one can? The service that I have received has been of high quality and there hasn’t been an issue with the workmanship. I have an older model car and the repairs have kept the car on the road. Should there be an unexpected delay, as happened once due to the sudden illness of a mechanic, Emily had a rental car provided to cover the delay in the return of the car. This was good proactive customer service. There is a nice clean comfortable waiting area with free Wi-Fi, coffee and a clean washroom. It also has different things to keep the children occupied while waiting which is great for mothers. There is also a complimentary customer pick up and drop off service within boundaries. I have enjoyed using Auto Niche and would highly recommend it for its honest, friendly and professional service. Honesty in the car service industry is a desirable virtue which can be found at Auto Niche.

Hi Grace, thanks so much for taking the time to leave a review for us! I think potential clients will find it helpful to know from your experience that when things happen (e.g. sudden employee illness), we really do our best to take care of our clients. We're encouraged to know that we're making a difference in the car service industry =) Have a great week, Emily.

- AutoNiche
5

I found AutoNiche about a three years ago while doing a search online for mechanics near my home after just having moved to Markham. Have been very happy ever since and haven't thought of taking it anywhere else, even though I now live in North York! Emily and her team are very customer oriented and do a great job educating their customers about their cars!

Hi Terrence, Thanks for taking the time to leave a review - I appreciate it! You've moved since first coming here & I appreciate that you make the commute =) -Emily.

- AutoNiche
5

Excellent maintenance of my car and warm customer service. I highly recommend this shop!