I moved to Ontario this summer and wanted to actually do some research to find a good auto shop. I read the reviews for Emily's shop and decided to give it a shot. 5 months later, it's the only place I'll go because of their quality of work and customer care. I live in Kingston but when my car needs something done, I'll even plan a weekend trip just to get the service done. Another thing I want to tell any customer who brings in his/her car to AutoNiche is that you should really get your vehicle checked out on a regular basis even when your car is fairly new. My Jeep Wrangler was still under 100,000km warranty when I first visited the shop. Surprisingly, when I had it checked out, they found a leak in my rear axle seals. Since these parts were still under warranty I took it to a dealer and got them fixed. Emily and her team managed to find two more undercarriage leaks during a routine oil change which led me to make another trip to the dealer to get everything fixed. After the dealer fixed my car, Paul (vehicle technician) personally checked them out to ensure the work was done properly (free of charge as well). Do not feel as you are "trapped" going to a dealer because the car is relatively new. Even when you just need an oil change and bring it in to a dealer, a lot of time they'll just do a quick visual check. Even getting a routine oil change at AutoNiche involves a complimentary check up of your vehicle and they certainly do a thorough job. Paul and Diego will check 70+ items and you'll get a full report online with pictures of the faults. Needless to say, my mind is always at ease afterward. When they do find a fault in your vehicle, they'll give their honest opinions so you do not just spend hundreds or thousands of dollars to get something fixed that really does not hinder the performance. If you are wondering about AutoNiche, just trust all the awesome reviews/stars others have given and bring in your vehicle. Even if you do live ~30 mins away, it's absolutely worth the drive. I certainly do not mind driving all the way from Kingston :) -Dave
Replied Dec 1/16 - Hi Dave, Thank you for taking the time to write your review! I know that it will help others who have newer cars (that are still under warranty) decide whether to come to us for service.I will be sharing your feedback at our team meeting, it's definitely an encouragement to us. Thanks too for driving all the way west for vehicle service, we don't take that for granted at all =) Have a great holiday season if we're not in touch before then. -Emily.